Account and app help
For login, subscription, profile, photo, or technical issues, contact support@urge18.com.
Contact supportContact us
Support
We usually respond by email. For emergencies, contact local emergency services first.
Safety reports
Use the in-app Report or Block controls whenever possible. For serious safety issues, underage-user concerns, harassment, impersonation, or threats, contact support@urge18.com.
Report a concernPrivacy requests
For access, correction, deletion, portability, or other privacy requests, contact privacy@urge18.com.
Email privacyBilling
Subscriptions are billed through the app store you purchased from — the Apple App Store or Google Play. You can manage or cancel subscriptions from your App Store or Google Play subscription settings. For refund requests, use that store's refund flow; for account entitlement issues, contact support@urge18.com.
Get billing help